Privacy Policy

version May 2018

Partnertec B.V. is committed to the protection of your personal data essential for its activities. In our privacy policy we would like to give you clear and transparent information about the way in which Partnertec B.V. safeguard our customers privacy.

Your personal data is handled and protected with the greatest possible care. In all cases Partnertec B.V. complies with all relevant legislation and regulations.

Our Privacy Policy applies to all personal data we collect and use. It applies to personal information provided by you, but also data we collect through our website, registrations for newsletters and participations in events etc.

Company data:
Partnertec B.V.
Esp 214
5633 AC Eindhoven
The Netherlands
Phone number: +31-(0)850 761 910
Email address:

What personal information do we collect?

The main reason for collecting your personal information is to tailor our products and services specifically to you. We use the personal information you share with us in the following ways; Respond to your queries – requests and orders, to communicate with you, provide services and support for our products, preparing and process offers, orders and invoices on your request - order or service.

We keep you updated on relevant developments, through invitations for your events, our newspaper and mailing.

We are not interested in collecting every personal detail about you. The main data we need to collect is; Company name, initials, full name, function, email address, phone number business, mobile number and language.

Throughout the process emails, notes and your personal interest can be kept.

When you are using our website (, data will be collected automatically. This data contains identification code about your device, cookies, IP-address, reference headers, data which identify your version and web browser, web beacons and tags.

How do we use your personal information?

The main reason for collecting and using your personal data is to operate effectively and provide you with the very best customer experience about the products and services we offer. The personal data will only be obtained by information you or your employer is providing us. We use your data to communicate with you about: Events, Seminars, Product information, Customer satisfaction surveys, support, etc. In addition we use this data to improve our organization, products and services.

When we are using information for surveys, your personal data is anonymous, so that research results cannot be traced back to identifiable persons.

Sharing your personal data will be restricted as far as possible. We will, however, need to share your information to process an order and/or deliver an order or service. For example we can share this with a supplier or transporter. This can be passed out to countries outside the EU.

We comply with the requirements of the GDPR based upon policies applied in; “Permission” – “Legal Requirements” – “Agreement”.

How long do we store your personal data?

Partnertec B.V. stores your personal data for as long as is necessary to provide you with our services and for as long as we are required to keep it by law. This will be with a maximum of 7 years. When you decide to stop using our services, we will remove your personal data or at your request.

Partnertec B.V. We’ll never sell your data.

Partnertec B.V. will never sell or provide your personal information to third parties. We only share your personal data when strictly necessary for delivering services/products as requested by you. Our employees and third parties are obliged to respect the confidentiality of all your personal information.

Our Partners

Partnertec B.V. collaborates with partners to store and process all personal data. These partners are located within and outside the EU. Partnertec B.V. chooses partners that can offer an adequate level of protection of your personal data, either by compliance with the EU-US- privacy regulations, the Binding Corporate Rules or by accepting of the contractual provisions such as accepted by the European Commission or through similar rules.

We will, however, sometimes need to share your information to perform a service/order or delivery. To process this, we can share your personal data with a supplier and/or transporter. This can be within and outside the EU. We limit the use and sharing of such data as much as possible.

Our employees and our third parties are obliged to respect the confidentiality of your information. With those third parties we have agreed on a processing agreement to ensure the same level of security and confidentiality of your data.

Partnertec B.V. remains responsible for processing this data. The following personal data may be disclosed to third parties; Company name, initials, full name, function, email address, phone number, mobile number and language.


It is essential for Partnertec B.V. that we are dealing correctly with your personal data. All personal data you provide us with will be processed carefully. We are using highly secure systems as we are concerned to ensure full and proper protection of your personal data.

Our website, has SSL-certification and provides a reliable and secure web environment for our visitors. Please note that no security is 100% safe and Partnertec B.V. cannot guarantee this 100%.

Please be assured that Partnertec B.V. is taking all organisational and technical measures to secure the use of your personal data.

What if we can’t use your personal data?

The data subject shall have the right to refuse processing of personal data. However, we can’t provide you our services without the necessary data. You have the right to decline mailings/newsletters, without any negative consequences for you regarding orders, deliveries or requesting information.

What are your rights?

You have the right to; access, update, correct, remove, limit the processing, data portability, revoke the permission and object against the processing of your personal data. All requests on this subject as well as all other request regarding processing of your personal data at Partnertec B.V., can be sent to: We will process your request as soon as possible and in accordance with the legislative timetable.

To remove yourself for all mailing list you can contact us via; or click on the unsubscribing button below every mailing.

For the submission of complaints, you can contact the privacy supervisor.


Partnertec B.V use cookies on our website to recognise you when you are visiting our website. “Cookies” are small text files that websites save onto your device via your web browser. “Cookies” allow us to collect information about the use of our services and to improve and suit them to your needs.

Our cookies provide information relating to person identification. You can set your browser so that you no longer receive cookies. These cookies allow the website to remember choices you have made in order to provide functionality for your benefit. “Cookies” can also be used to make the content on the website more relevant.

Types of cookies

Partnertec B.V. is using 3 types of cookies;

1. Functional and necessary cookies – These cookies are indispensable for visiting and using our website. We use these cookies to remember your preferences.

2. Social Media and external cookies – If you are logged-in on social networking sites (LinkedIn, Facebook, etc) and you gave permission on our website for using these kind of cookies, you can use additional features. These functions include easy ways of sharing information via LinkedIn, Facebook Like, Google+, Twitter, enz. For more information on the opportunities and obligations associated with social media, please refer to the company’s social media policy and guidelines. Take note that this policy can be changed regularly. Partnertec B.V. has no control over this.

3. Optimisation and relevance of cookies – We also use cookies to collect information. With this information to determine how to better structure our website by analysing which pages are most interesting to visitors, which pages are confusing and if there occurs error messages from website pages. We use this information to improve our website content and ease of use.

Google Analytics

This function provides us information about the use of our website by our visitors including viewing pages, the source of the visit and the time spent on our website. This data is anonymous and will be used exclusively for statistical purpose and in no way traceable to the user’s personal data.

With Google Analytics we can determine which content is popular on our website and will help us to provide correct content.

Changes in Privacy Policy

This Privacy Policy may be updated as a result of changes in applicable legislation or as a result of changes within our company or our services.

If we make substantial changes and the way in which we use your personal data we will post these changes on this page.

We recommend that you take the time to read this privacy policy and read this regularly to stay informed. When we need to make changes, which have a big impact on you, we will notify you by email.